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VIES Uptime Monitor

Real-time reliability data for EU VAT (VIES) and UK VAT (HMRC) validation services, measured from production traffic through Vatly.

Updated just now

Over the last 30 days, VIES and HMRC have maintained an average uptime of 92.6% across all member states, with an average response time of 1266ms and a P95 of 6621ms.

Lithuania has been the most reliable at 100% uptime, while Slovenia has experienced the most issues at 42.9% uptime.

Uptime

92.6%

Avg Response

1266ms

P95 Response

6621ms

Error Rate

7.4%

Avg Retries

4.8

Per-country breakdown

Reliability metrics for each EU member state (VIES) and the United Kingdom (HMRC).

🇸🇮Slovenia
42.9%

Avg Response

123ms

Error Rate

57.1%

🇧🇬Bulgaria
73.3%

Avg Response

122ms

Error Rate

26.7%

🇷🇴Romania
75%

Avg Response

240ms

Error Rate

25%

🇩🇰Denmark
79.5%

Avg Response

1008ms

Error Rate

20.5%

🇩🇪Germany
80%

Avg Response

714ms

Error Rate

20%

🇮🇹Italy
83.1%

Avg Response

249ms

Error Rate

16.9%

🇵🇱Poland
87.5%

Avg Response

142ms

Error Rate

12.5%

🇫🇷France
87.9%

Avg Response

1764ms

Error Rate

12.1%

🇧🇪Belgium
90.5%

Avg Response

703ms

Error Rate

9.5%

🇪🇸Spain
91.1%

Avg Response

280ms

Error Rate

8.9%

🇬🇧United Kingdom
96.9%

Avg Response

111ms

Error Rate

3.1%

🇱🇹Lithuania
100%

Avg Response

471ms

Error Rate

0%

🇱🇺Luxembourg
100%

Avg Response

530ms

Error Rate

0%

🇲🇹Malta
100%

Avg Response

314ms

Error Rate

0%

🇳🇱Netherlands
100%

Avg Response

685ms

Error Rate

0%

🇳🇴Norway
100%

Avg Response

181ms

Error Rate

0%

🇵🇹Portugal
100%

Avg Response

476ms

Error Rate

0%

🇸🇪Sweden
100%

Avg Response

1379ms

Error Rate

0%

🇦🇹Austria
100%

Avg Response

860ms

Error Rate

0%

🇸🇰Slovakia
100%

Avg Response

1108ms

Error Rate

0%

🇦🇺Australia
100%

Avg Response

1592ms

Error Rate

0%

🇨🇭Switzerland
100%

Avg Response

194ms

Error Rate

0%

🇨🇾Cyprus
100%

Avg Response

1075ms

Error Rate

0%

🇨🇿Czech Republic
100%

Avg Response

8175ms

Error Rate

0%

🇪🇪Estonia
100%

Avg Response

370ms

Error Rate

0%

🇬🇷Greece
100%

Avg Response

1741ms

Error Rate

0%

🇫🇮Finland
100%

Avg Response

1901ms

Error Rate

0%

🇭🇷Croatia
100%

Avg Response

418ms

Error Rate

0%

🇭🇺Hungary
100%

Avg Response

1019ms

Error Rate

0%

🇮🇪Ireland
100%

Avg Response

127ms

Error Rate

0%

Response times by country

Average upstream response time in milliseconds.

Error distribution

Most common upstream error types across all countries.

Stop worrying about VIES

Vatly handles retries, caching, and failover automatically. Your integration stays up even when VIES doesn't.

Frequently asked questions

VIES availability varies significantly by member state. Some countries like Germany and the Netherlands maintain near-perfect uptime, while others experience regular outages due to rate limiting, maintenance windows, or infrastructure issues. This page shows real data from our production traffic so you can see the current state.

Each EU member state operates its own national VAT database. VIES acts as a gateway, routing your request to the relevant national system. Response times depend on each country's infrastructure. Some member states impose rate limits (MS_MAX_CONCURRENT_REQ) that cause additional delays. Vatly mitigates this with automatic retries and caching.

When a member state is unavailable, Vatly returns cached results from the last 25 days (with meta.cached: true) so your application stays functional. If no cached data exists, you receive a clear 503 error with a machine-readable error code. Vatly never silently fails or returns incorrect data.

Vatly uses a multi-layer reliability strategy: automatic retries with jittered backoff, 25-day response caching, per-country circuit breakers, and transparent error reporting. Your integration stays up even when individual member states go down.

This page refreshes every 5 minutes with data from real production traffic through Vatly. The 'recent status' indicator reflects the last 15 minutes of activity. All metrics are calculated from actual upstream calls to VIES and HMRC.

VIES (VAT Information Exchange System) validates VAT numbers for all 27 EU member states plus Northern Ireland. HMRC validates UK VAT numbers separately since Brexit. Vatly provides a single endpoint that automatically routes to the correct service based on the VAT number prefix, so you don't need to integrate both services.